1. Introduction
This is the privacy policy of Verbouwsnel B.V. (hereafter: Verbouwsnel or we). In this policy, we describe how we handle the personal data of our customers, suppliers, partners, and website visitors. We may update this privacy policy from time to time, and the most recent version will be published on our website.
2. Contact Details
Verbouwsnel B.V.
De Perponcherstraat 35
2518SN Den Haag
The Netherlands
Email: info@verbouwsnel.nl
Website: www.verbouwsnel.nl
3. Personal Data We Process
Personal data refers to any information that can identify a natural person. Verbouwsnel processes your personal data because you use our services and/or because you have provided it to us directly. The personal data we may process include:
• First and last name
• Address details
• Telephone number
• Email address
• IP address
• Information about your activities on our website
• Your internet browser and device type
• Any additional personal data you actively provide, for example by submitting the form on our website, through correspondence, or over the telephone
4. Purposes and Legal Bases
Verbouwsnel processes your personal data for the following purposes:
• To contact you by telephone or email if this is necessary for the performance of our services.
• To inform you about changes to our services and products.
• To assess and accept you as a customer, supplier, or partner, or another third party, in the context of concluding and executing agreements.
• To conclude and perform agreements.
• To work with suppliers, business partners, or other third parties in relation to the performance of an agreement with you.
• To develop and improve our services.
• To comply with legal obligations.
Depending on the circumstances, the legal bases for processing your personal data are: the necessity to perform an agreement with you; compliance with a legal obligation; safeguarding vital interests; or pursuing the legitimate interests of Verbouwsnel or our partners, unless your interests, fundamental rights, or freedoms outweigh these interests.
5. Automated Decision-Making
Verbouwsnel may use automated tools to make decisions about individuals. However, we will not base any decision that could negatively affect you solely on automated processing, except where:
i. Such use of automated tools is required by law
ii. The decision is necessary to enter into, manage, or execute an agreement with you
iii. You have given explicit consent
These exceptions do not apply to the processing of sensitive personal data. In cases (ii) and (iii), Verbouwsnel will take appropriate measures to safeguard your legitimate interests, for example by offering you the opportunity to express your point of view.
6. Retention Periods
Verbouwsnel will retain your personal data only as long as is necessary to achieve the purposes for which it was collected, to protect the legitimate interests of Verbouwsnel, and for as long as we are legally obligated to do so.
If we process your personal data to respond to a request, we will store that data for four weeks so we can address any follow-up questions or potential complaints.
7. Sharing Personal Data with Third Parties
Verbouwsnel may share your personal data with various third parties if this is necessary for performing our agreement with you or to comply with a legal obligation. This may include banks, insurers, IT service providers, accountants, advisors, and subcontractors. When we engage third parties who process data on our behalf, we will ensure a data processing agreement is in place that guarantees the same level of security and confidentiality of your data. Verbouwsnel remains responsible for these processing activities. We will only share your personal data with other third parties if we have your explicit consent.
8. Cookies and Similar Technologies
Verbouwsnel uses functional, analytical, advertisement and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone on your first visit to our website. We use cookies to ensure the website functions properly, to remember your preferences, to optimize the site, and to provide personalized content and advertisements tailored to your interests.
When you first visited our website, we informed you about these cookies and requested your consent. You can opt out of cookies by adjusting your browser settings so that it no longer stores cookies. Additionally, you can delete all previously stored information through your browser’s settings. For more information, visit: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.
We may also place cookies from third parties, such as advertisers or social media companies.
9. Access, Correction, and Deletion of Your Data
You have the right to access, correct, or delete your personal data. You also have the right to withdraw any consent for data processing or to object to the processing of your personal data by Verbouwsnel, and the right to data portability. This means you can submit a request to have the personal data we hold about you sent to you or a designated organization.
To submit a request for access, correction, deletion, or data portability, or to withdraw consent or object to our data processing, please contact us at info@verbouwsnel.nl.
We may request additional identification to verify that the request is made by you. We strive to respond to your request within four weeks.
Deleting your personal data is only possible if that data is no longer relevant.
10. Complaints Procedures
If you have a complaint about how we comply with this privacy policy or how we handle your rights under the law, you can contact us at info@verbouwsnel.nl. You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). For more information, visit: https://autoriteitpersoonsgegevens.nl/.
11. Security
Verbouwsnel takes the protection of your data seriously and implements appropriate technical, physical, and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. These measures include following IT security policies, and using secure storage and connections.
If you suspect that your data is not properly secured or that there are indications of misuse, please contact us at info@verbouwsnel.nl.
This privacy policy may be updated periodically. We recommend checking our website regularly to stay informed of any changes.